We're Here

    Contact Support

    Choose the support path that fits your question, show, or situation.

    Ask The Doorman

    Click the purple microphone button in the bottom-right corner. The Doorman can help with common account, ticket, hosting, and show questions.

    Available 24/7
    Find The Doorman

    Community Board

    Get practical advice from other hosts and musicians, share context, and learn from the House Show community.

    Hosts and artists
    Go to Community

    Show-Day Emergency

    For urgent platform issues during an active show, review the safety guidance and use The Doorman. For police, fire, or medical emergencies, call 911 directly from your phone.

    Platform emergencies only
    Safety Guidelines

    How Support Works

    The Doorman is available on every page. Click the purple microphone button to ask about an account, ticket, show, or hosting task. If your question needs another route, this page points you to the community board, safety guidance, or the right show-day next step.

    Helpful tip: Start with The Doorman for common questions such as listing a space, finding a ticket code, or understanding a show detail. If the issue needs a different kind of help, use the community, safety, or emergency guidance above.

    Buildy Logo
    Built with Buildy.ai