Contact Support
Real people who care about your experience are just a message away.
Ask The Doorman
Click the purple microphone button in the bottom-right corner. Our AI assistant handles 99% of questions instantly — account help, ticket support, hosting guidance, and more.
Community Board
Get advice from other hosts and musicians.
Show-Day Emergency
For urgent platform issues during an active show — ticket scanning failures, payout problems, or check-in issues. For police, fire, or medical emergencies, always dial 911 directly from your phone.
How Support Works
The Doorman is available 24/7 on every page — just click the purple mic button. For anything it can't handle, email support@houseshow.co and we'll respond within 4–8 hours (9am–6pm PT, Monday–Saturday).
Pro Tip: The Doorman can answer almost anything — from "how do I list my space" to "where's my ticket code." Try asking it first before emailing. You'll get an answer in seconds.
